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frequent  questions 


How much does it cost to ship? 
This depends on how fast you want the shipment.  Average prices range from $500 to $3500 depending on your location and what airports are nearby. 

How do you ship the material and what does it weigh? 
We ship our foil materials in a sealed S40 PVC tube. This tube is then placed into a custom sealed pallet for it's journey to you.  Average weight is 100-250 kg.

How do you clean the foils? 

We've developed our own liquid solution for cleaning our polymeric foils.  Cost is $105 per gallon for clients of A3D.

Do you provide samples?
We no longer provide samples.

What is the smallest holographic effect you produce?
We produce a 1 meter effects box for demo. 

What is the largest holographic effect that can be produced?
The only limit to size is money and time.  Of course, what is possible technically may not be practical. 
Arena3D holds the record for the largest permanent foil installation in the world.

Can the foil and frame be flown out during a theatrical performance?
Yes!

How tough is the foil?
If tensioned correctly, the foil cannot easily be penetrated by brute force.  

What elements are needed to produce the effect?
You will need the three basics: foil, tension, and bounce screen. You will also need projection, truss, drapes, computer controller, and a stage to realize the entire effect. 

What kind of projector is needed? 
The more light, the more intense the effect, so we recommend at least one 20K projector.  We have successfully used Barco, Christie, and Panasonic.

What video formats can you use?
We can use Quicktime, AVI, and WMV. Frame rate will vary depending on what effect you want to produce. 
Using high frame rates produces some interesting effects. 

What video players can be used?
Our preference is a Windows platform, however, for larger shows, there are a number of excellent show controllers available on the market to choose from.

Do I have any licensing fees with the system?
No. After you pay for it, it's all yours. Use it anytime you wish.

Can I buy just the foil?
Yes. It is sold in any width up to 45.5' wide x infinite length.

Is it hard to set the system up?
No, it isn't hard. However, it requires attention to detail to execute correctly, and master.

Can the foil be reused?
Not really.  Some have reused it and been successful, but others have been disappointed. While everyone is generally eager to set the foil up properly in the beginning of the show, the same can't be said when strike time comes. If you use the same care taking it down as you do putting it up, you may have success, however, our official response is, we don't recommend it. 

Do you keep your materials in stock? How long will it take to get it?
All materials are kept in stock. Delivery time depends on where you are, and the type of service you've selected.
In general, we can have your materials tubed and ready to ship in 5 business days or less.

Can you ship anywhere?
We ship to every continent on earth via ship, vehicle, or airfreight.  
Copyright 2015 ©Arena3D is owned and operated by  BLICKFANG 3D VISION & EVENT GMBH   COLOGNE, GERMANY